Have had back to back accidents due to the fault of others. Calling our State Farm agent, Janet Tillman's office, for advice after each accident was forwarded to voice-mail everytime. Recently bought a new vehicle needing coverage. Added vehicle to my account online with a response of "your agent, Janet Tillman, will call you soon". That phone call still has not come and my new truck sits in the driveway waiting to be safe to drive. Very happy with the State Farm claim service after my last vehicle was totaled by the fault of another but someone who has never been in an accident before would have liked some advice from my State Farm agent I've been with for years. Will be switching agents soon.

I’ve had an amazing experience with Janet Tillman’s State Farm office! From the moment I reached out, the entire team was professional, knowledgeable, and incredibly helpful. They took the time to explain all my options, answered every question with patience, and made sure I had the best coverage for my needs. Janet and her staff truly care about their clients — it feels more like working with family than a business. If you’re looking for top-notch service and peace of mind, this is the office to call. Highly recommended!

Shady, after so many years not to protect your customers and cancel your policies after being a loyal customer because you had an accident that was not your fault. Would never recommend this agent or anyone from State Farm. They are NOT your neighbor and they are NOT there for you. So sad how they are so greedy and really don't care about thier customers.